Features
Petboarding is the all-in-one platform for managing your pet boarding and daycare facility. From customer self-service to daily operations and business insights — everything you need in one place.
🧑🦱 Customer Self-Service Portal
Your customers manage their own information, reducing your administrative burden.
- Personal profiles — Customers enter their details, emergency contacts, and pet information
- Online bookings — Customers create boarding reservations with date ranges, time slots, and optional services
- Daycare management — Add daycare dates, purchase prepaid subscriptions, and track remaining days
- Real-time status — Customers see pending, approved, or rejected status for every booking and daycare date
- Email notifications — Automatic emails on booking approval, rejection, standby, or cancellation
🐕 Comprehensive Pet Management
Keep detailed records of every animal in your care.
- Rich pet profiles — Species, breed, gender, birth date, weight, color, chip number, and photo
- Food & medication tracking — Feeding schedules (times per day, amount, type) and medication notes
- Vaccination records — Upload vaccination documents with expiration dates and automatic compliance checking
- Pet compatibility ratings — Rate relationships between pets for safe kennel cohabitation
- Search & filter — Full-text search across all pets by name, breed, or chip number
📆 Boarding Management
Everything you need to run boarding operations smoothly.
- Booking review workflow — Approve, reject, or place on standby with automated customer emails
- Day & week agenda views — Calendar overview of all arrivals, departures, and active stays
- Automatic pricing — Cost calculation based on pet category, stay duration, opening time slots, and optional services
- Double-booking warnings — Visual indicators when kennels or dates conflict
- Down payment support — Require deposits with automatic payment tracking and reminders
- Cancelation handling — Configurable cancelation periods and automatic fee calculation
📅 Daycare Operations
Streamline your daily daycare routine.
- Daycare calendar — Monthly view of all daycare appointments with pet counts per day
- Prepaid subscriptions — Sell packages (e.g., 10 days valid for 6 months) with automatic day deduction
- Bulk operations — Approve, reject, or standby multiple daycare dates at once
- Subscription management — Customers purchase, track, and renew their daycare packages online
🏠 Kennel Layout
Visual drag-and-drop kennel assignment for every day.
- Building & kennel hierarchy — Organize your facility by buildings with multiple kennels per building
- Capacity management — Set kennel capacity and see occupancy at a glance
- Drag-and-drop assignment — Assign pets to kennels visually for bookings and daycare
- Vaccination compliance — See vaccination status badges on every pet chip
- Printable layout — Print the kennel layout for physical reference in your facility
📊 Business Insights
Stay on top of your business with powerful overview tools.
- Occupancy calendar — Monthly heatmap showing booking and daycare pet counts per day
- Color-coded thresholds — Green, yellow, orange, and red indicators for capacity planning
- Financial overview — Track unpaid bookings, payment status, and outstanding invoices
- Integrated invoicing — Automatic SlimFact invoice generation with iDEAL payment support
📢 Communication
Keep customers informed and engaged.
- Announcements — Post general, important, priority, or urgent notices on the public homepage
- Urgent popups — Critical announcements appear as persistent dialogs
- Email templates — Customizable Handlebars templates for every notification type
- Locale-aware — Multi-language email templates (English and Dutch)
⚙️ Flexible Configuration
Tailor Petboarding to your facility's exact needs.
- Opening times — Define arrival and departure time slots with day-of-week scheduling
- Pricing categories — Set prices per species and pet size with date-based price overrides
- Optional services — Offer add-ons like washing, grooming, or veterinary visits
- Blocked periods — Mark dates as unavailable for all, bookings only, or daycare only
- Vacation surcharges — Add per-day surcharges during holiday periods
- Holiday awareness — Built-in holiday calendars for multiple countries
🔒 Role-Based Access Control
Three distinct access levels keep data secure and workflows focused.
| Role | Access |
|---|---|
| Customer | Own profile, pets, bookings, and daycare dates only |
| Employee | View all customers, pets, bookings; manage kennel layout, agenda, and labels |
| Administrator | Full system control: approve bookings, manage accounts, configure settings, view finances |
🖨️ Printing & Labels
Print out physical materials for your facility whenever you need them.
- Pet labels — QR-coded pet information cards for kennel doors
- Booking labels — Printable booking reference cards
- Kennel layout print — Full facility layout for your operations board
- Day overview print — Daily arrivals and departures sheet
📱 Technical Excellence
- Fully responsive — Works beautifully on desktop, tablet, and mobile
- PWA support — Installable on mobile devices with offline caching
- Dark mode — Built-in light and dark theme support
- Multi-language — English and Dutch UI with language auto-detection
- Self-hosted — Runs on your own infrastructure with Docker Compose
